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Cancellation and Refund Policy

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Cancellation & Refund Policy – SPTL India Holidays

  • For day tours / airport transfers, cancellations made less than 3 days before the trip are non-refundable.

  • For multi-day packages, cancellation charges apply as follows:

    • 30 days or more before start date – 10% deduction

    • 15 to 29 days before start date – 25% deduction

    • 8 to 14 days before start date – 50% deduction

    • Less than 7 days before start date – No refund

  • Refunds for hotels, flights, trains or other third-party bookings will follow the respective supplier’s cancellation rules.

  • Once a trip has started, unused services like meals, sightseeing, or transport will not be refunded.

  • Refunds will be processed to the original payment method and may take 7–30 working days depending on banks and suppliers.

  • In case of natural calamities, political unrest, or other situations beyond our control, refunds will depend on what can be recovered from suppliers.