Last Updated: 01-09-2025
Effective Date: 15-09-2025
SPTL India Holidays (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, communicate with us, or book travel services through us.
We may collect the following types of personal information:
Identity & Contact Information: Name, address, phone number, email, date of birth, etc.
Travel Details: Booking information, travel itineraries, passport or ID details, special requests, etc.
Payment Information: Credit/debit card details or other payment method information (securely processed).
Technical / Usage Data: IP address, browser type, device type, operating system, time zones, referral sources, pages visited, etc.
Cookies & Tracking Technologies: To improve user experience, analytics and marketing purposes.
We use your information for:
Processing your bookings and providing travel services.
Verifying identity and for security purposes.
Communicating with you about bookings, changes, confirmations, promotions, etc.
Improving our website, services and offering personalized user experience.
Complying with legal or regulatory obligations.
Marketing and advertising (only with your consent, where required).
We may share your personal information with:
Service Providers & Partners: Hotels, transport companies, tour guides, payment gateways.
Third-party tools: Analytics, marketing services, etc.
Legal or Regulatory Authorities: When required by law or for enforcing our policies.
In case of business changes: If we sell, merge, or reorganize part or all of our business, your info may be transferred to the new entity.
We do not sell your personal data to third parties for their direct marketing without your explicit consent.
We use cookies and similar technologies to collect technical data, measure site usage, enhance the user experience, and for marketing/advertising.
You can control or reject cookies via your browser settings or opt-out where consent is required.
Some site features may not work properly if cookies are disabled.
We keep your personal data only as long as necessary to fulfill the purposes listed above, unless a longer retention period is required or permitted by law.
After that, data will be securely deleted or anonymized.
We implement reasonable security measures (technical, organizational) to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Access to personal data is limited to employees, agents, and partners who need it to perform their duties.
However, no system is 100% secure; we cannot guarantee absolute security of data transmitted to or via our website.
Depending on your location, you may have some or all of the following rights:
Access to your personal information.
Correction of any inaccurate or incomplete data.
Request deletion or erasure of your data.
Restrict or object to certain processing (including marketing).
Portability of data (in applicable jurisdictions).
Withdraw consent, where consent was basis for processing.
To exercise these rights, contact us using the details below. We may need additional information to verify your identity.
Our services are not intended for children under age 18.
We do not knowingly collect personal information from children without parental consent.
If we become aware that we have collected data from a child without proper consent, we will take steps to delete that data.
We may update this Privacy Policy from time to time. When we do:
We will post the updated policy on this page with a “Last Updated” date.
Changes will be effective immediately upon posting, unless otherwise stated.
Continued use of the website or bookings after changes constitute acceptance of the updated policy.
If you have any questions, concerns or complaints about this Privacy Policy or how we use your personal information, please contact us:
Email: info@sptlindiaholidays.com, support@sptlindiaholidays.com
Address: F-2, Block-B, Kaushik Enclave, Burari, New Delhi- 110084
Phone: +91 97736 35979, +91 98189 60371, +91 88024 45263